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Manager Of Outside Sales - Miami / Fort Lauderdale, FL Job Details

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Job Ref:  12258
Employer:  Waste Management.
City:  Miami
State/Province:  Florida
Country:  United States
Type of Employment:  Full Time
Environmental Categories:  Other
Industries:  Other/Not Classified
Required Education:  Other
Job Description: 
As a Fortune 200 company we are the leading provider of comprehensive waste and environmental services in North America. At Waste Management, green is more than just the color of our trucks and containers, it is a daily reminder to our more than 40,000 employees across the US and Canada of the important role each of us plays as stewards of the environment. We strive to make a difference for the environment, for communities and for people. We are strongly committed to a foundation of financial strength, operating excellence and professionalism. Currently, Waste Management is seeking a Manager of Outside Sales based in Miami, FL. Read below for more details.


I. Job Summary


Generates profitable new account revenue and account retention by leading team of Outside Sales Representatives (OSRs) and Account Managers (AMs). Assists in developing and executing the Market Area's Sales and Marketing Plan in order to achieve revenue goals for the Outside Sales channel. Identifies, qualifies and ranks prospects and assigns selling responsibility to the appropriate sales representative.


II. Essential Duties and Responsibilities include the following. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.


  • Maintains and reinforces the corporate sales strategy and design with the Outside Sales Team.

  • Establishes and maintains a high level of customer satisfaction. Communicates to and works with Market Area Management to resolve unique prospective customer issues.

  • Demonstrates outstanding management and customer service skills to motivate sales team members.

  • Maintains an ongoing training, coaching and mentoring program in order to develop the skills of OSRs and AMs.

  • Supervises activities of the OSRs and AMs and ensures that team members meet or exceed sales call activity, sales pipeline growth, new sales revenue, as well as client retention and existing account growth.

  • Effectively manages, maintains and ensures the use of Waste Management sales tools (i.e. Prospect Management, Proposal Program, Pricing Tools, etc.). Ensures entire Outside Sales Team is well trained in the use of these tools.

  • Provides expert industry knowledge and interpretation to OSRs, AMs, and customers.

  • Assists in the communication and maintenance of the Market Area's pricing and service strategies.

  • Interviews and selects qualified candidates for OSR and AM positions.


III. Supervisory Responsibilities


This is a management position, including direct supervision of 8-10 full-time employees.


IV. Work Environment


Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.


  • Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc) part of the work day;

  • Required to exert physical effort in handling objects less than 30 pounds rarely;

  • Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc) rarely;

  • Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely;

  • Normal setting for this job is: office setting and/or outside sales.

V. Qualifications


The requirements listed below are representative of the qualifications necessary to perform the job.


A. Education and Experience


Required: Bachelor's degree from an accredited college/university or 5-years business-to-business sales, plus 3-years in direct business-to-business sales, business-to-business cold calling, and phone based business-to-business prospecting resulting in successfully obtaining customer appointments. Internal requirements include 3-years proven success in a Level 4-6 sales position.


Preferred: Bachelor's degree in Sales/Marketing, plus 2-years business-to-business sales and 5-years business-to-business sales management. Ability to speak fluently in English and Spanish is also preferred, as well as prior experience with Salesforce.com.


This is a management position. Placement into or advancement to this position is dependent upon individual performance, local market conditions and/or district's requirements. This position is eligible to participate in sales compensation and recognition programs upon successful completion of training prerequisites and Market Area management approval.


B. Certificates, Licenses, Registrations or Other Requirements


None required.


C. Other Knowledge, Skills or Abilities Required


Candidates must be able to: build relationships, communicate with impact, demonstrate adaptability, think analytically, demonstrate integrity and courage, demonstrate professionalism, demonstrate leadership/coaching, initiate action, produce results, think strategically, focus on customers, gain commitment, influence and negotiate, leverage diversity, manage work/time, plan and organize, and use ethical practices.


At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as Stock Purchase Plan, Company match on 401k plan, Tuition Reimbursement and more! Our employees also receive Paid Vacation, Holidays and Personal Days. Please note that benefits may vary by site.
01/25/2012

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