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Customer Experience Financial Analyst III Job Details

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Job Ref:  12390
Employer:  Waste Management.
City:  Houston
State/Province:  Texas
Country:  United States
Type of Employment:  Full Time
Environmental Categories:  Other
Industries:  Other/Not Classified
Required Education:  Other
Job Description: 
I. Job Summary

Provides highly advanced financial support and analysis to an assigned geography or location.


II. Essential Duties and Responsibilities include the following. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.


· Monitors highly advanced key financial performance measures.

· Reports, analyzes, and interprets highly complex financial and operating data for the assigned area. Such reporting, analysis and interpretation may include cost analysis, market niche reporting, profitability analysis, regional geographic performance assessments, pricing analysis, cost-volume-profit analysis and any other ad-hoc analysis of interest to management.

· Supports cost control initiatives within the assigned area.

· Conducts extensive pricing and profitability analyses.

· Provides assistance as needed in preparing budgets and reviews. Facilitates the preparation of budgets/forecasts for call centers.

· Performs highly advanced financial projects on an ad hoc basis.

· Audits statistical data of various call center locations in order to verify accuracy.

· Prepares reports on audit findings for review by managers; recommends improvements to process.

· Participates or leads the preparation and compilation of the annual financial plan. This includes division specific modeling, time-series analysis and graphic presentation of both operating and financial data to enhance management's ability to plan and monitor the key-success factors that management uses to track performance.


III. Supervisory Responsibilities


This job has no supervisory duties, but may occasionally act as a team lead.
IV. Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job.



A. Education and Experience


Required: Bachelor's Degree or equivalent experience in Accounting, Business Administration, or similar area of study, with five or more years of previous experience.



Preferred: Master's Degree or equivalent experience in Accounting, Business Administration, or similar area of study, with five or more years of previous experience.



B. Certificates, Licenses, Registrations or Other Requirements


None required.



C. Other Knowledge, Skills or Abilities Required


Travel 25%



V. Work Environment


Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.


  • Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc) most of the work day;

  • Required to exert physical effort in handling objects less than 30 pounds rarely;

  • Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc) rarely;

  • Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely;

  • Normal setting for this job is: office setting.

02/03/2012

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