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Job Ref:	8901
Employer:	Tesla Motors.
City:	Brussels
Country:	Belgium
Type of Employment:	Full Time

Job Description:

About Tesla:

Palo Alto, California-based Tesla Motors designs and manufactures Electrical Vehicles and EV powertrain components. Tesla's goal is to produce a full range of electric cars from sports cars to mass-market vehicles and we are determined to decrease the cost of electric vehicles. We have designed, produced and delivered Tesla Roadsters to customers in North America, Europe and Asia Pacific. Model S, the world's first premium electric sedan is now being rolled out world-wide.

The Role:

Tesla Motors is looking for an experienced Service Manager to work on one of the most progressive vehicle brands in the world. This position requires a significant amount of customer interaction, so the ideal candidate will not only possess the technical and business acumen, but also the ability to provide a strong level of customer service. This position is located at our Bergen Service Center however the role will require travel as needed and directed by management. This position will report into the Regional Service Manager.

Responsibilities:

Supervise day to day operations, control warranty costs and travel expenses
Manage service and parts operations at the store level
Performs Service Writing and Counsel
Train, mentor team, Maintain records of time, expenses and materials
Perform equipment inspections, adjustments and certifications
Perform other related duties as assigned
Help maintain cleanliness of vehicles and service center
Effectively handle multiple priorities, organize workload, and meet deadlines
Pick up and deliver customer vehicles using full size van and 20ft trailer
Manage the running of the business

Requirements

Methods, techniques, parts, tools and materials used in the maintenance and repair of vehicles including testing, diagnosis, HVAC service, hydraulic, brakes, testing and repair of electronic systems and modules
Operation and maintenance of a wide variety of hand and power tools, shop tools, test equipment
Automotive equipment and servicing methods
Dealer Business Process and Best Practice
ERP and DMS Systems, MS Office Suite
Fluent English, Dutch and/or French is required

Education and Experience:

Degree or Certificate from a University program in Automotive Technology or equivalent experience
5+ yrs experience in a dealership environment, 7+ years in the automotive industry desired
2-5 years Service Manager experience and 2-5 years Service Advisor experience
Factory Trained Master Status / OEM Training, Hybrid Experience a plus
Certification to repair A/C systems and handle refrigerant desired
Excellent oral and written communication skills as well as the ability to follow instructions required
Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including the public
Maintain and perform top level professional integrity and appearance as a service manager
Experience of Microsoft packages (Excel, Word, PowerPoint and Outlook.)

Tesla Motors is committed to a policy of equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, colour, age, sex, ancestry, marital status, religion, national origin, disability, sexual orientation, veteran status, present or past history of mental disability, genetic information or any other classification protected by state or federal law. A EU passport or work permit is required for this position.

Post Date:

03/29/2013

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