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Career Development Associate Store Manager *North Carolina* Job Details

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Job Ref:  19158
Employer:  Whole Foods.
City:  Durham
State/Province:  NC
Country:  United States
Type of Employment:  Full Time
Job Description:  SUMMARY:
The Career Development Associate Store Team Leader (Associate Store Manager) position prepares one to be a part of Store Leadership at Whole Foods Market. Career Development Associate Store Team Leaders go through an intensive, hands-on training program where they learn all aspects of managing store operations and leading and developing Team Members. Assume total responsibility for the store in the absence of the Store Team Leader (STL) and Associate Store Team Leader (ASTL).
DUTIES:
• Demonstrate and ensure the highest quality customer care; ensure Team Members are providing exceptional customer service; effectively handle customer complaints when necessary.
• Uphold and communicate store merchandising standards and regularly inspect store to assure standards are maintained at all times.
• Ensure Team Members are properly trained in safe work practices and procedures.
• Ensure standards for product quality and freshness as well as cleanliness and sanitation are upheld.
• Know/learn and maintain compliance with relevant regulatory rules, standards, and licenses.
• Open and close the store as needed; assure that all security procedures are followed.
• Help coordinate and supervise physical inventory process.
• Work with STL and Regional Leadership annually and as needed to review and help establish store and department sales, labor, and gross profit goals. Communicate goals and hold Team Leaders accountable.
• Communicate, represent and uphold Whole Foods Market values and business philosophy.
• Assist in interviewing, selecting, training, developing and counseling Team Members in a manner which builds and sustains a high performing team and minimizes turnover.
• Assist STL in disciplinary action, transfers, promotions, rate increases and job dialogues.
• Work with STL to build and sustain a positive work environment of outstanding teamwork, mutual respect and exceptional morale.
• Follow and comply with established procedures, and adhere to safe work practices.
• This job posting is intended to describe the general requirements for the performance of this job. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned by leadership.
REQUIREMENTS:
• Three or more years of experience in a Leadership role or equivalent.
• Demonstrated creativity in promoting sales, merchandising and/or marketing.
• Demonstrated strong operational execution skills.
• An affinity to our products, core values and company philosophy.
• Illustrated Leadership in decision making, critical thinking and analysis.
• Ability to be an Associate Store Team Leader in less than 2 years.
• Willingness to transfer to stores as needed.
• Thorough knowledge of products, buying, pricing, merchandising, and inventory management.
• Knowledge of Microsoft Office Suite.
• Excellent verbal and written communication skills.
• Exceptional organizational skills; able and willing to multi-task.
• Available for flexible scheduling to meet the needs of the store.
 
Essential Job Functions:
  • Stand and walk for extended periods of time.
  • Bend and stoop to grasp objects and climb ladders. Bend and twist neck and waist, reach above and below shoulders and squat.
  • Bend and lift loads, not to exceed 50 pounds.  Push and pull carts weighing up to 100 pounds.
  • Repetitive use of hands for grasping, pushing, pulling, and fine manipulation.
  • Environmental exposure to extreme temperatures (coolers, ovens, freezer, outdoors, etc.)
 
About Us:
At Whole Foods Market, we empower our Team Members to make their own decisions, thus creating an environment where people are treated with respect and are highly motivated to excel. We mentor Team Members through education and on-the-job experience. As a result, we are able to fill a majority of leadership roles from our existing Team Member base. We also recognize that there are individuals with talent outside of Whole Foods Market, and have training programs to bring those new leaders into the company.
 
Our Team Members represent over 50 different nations. We are people from diverse backgrounds and perspectives, yet all work together to meet the needs of our customers.
 
We offer great benefits beginning with a full complement of medical and other traditional group health plan coverage, 401k plan, and a 20% discount at our stores. To learn more, apply your passion today.
04/10/2013

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