| Job Description: |
Minimum Requirements:
Bachelor's degree or equivalent plus three (3) years office experience preferred. Must have 2-3 years or more knowledge in Cell phones and Technical Support.
General Skills: Must have good communication skills, proficient in spoken and written English. Must be able to multi-task and prioritize. Must have a positive attitude and excellent customer service skills. Take direction well and perform in a team environment. Must be proficient in Microsoft Outlook, Word and Excel.
Must have the ability to obtain and maintain a security clearance if needed.
Job Description:
URS Corporation is a leading provider of engineering, construction and technical services for public agencies and private sector companies around the world. The Company offers a full range of program management; planning, design and engineering; systems engineering and technical assistance; construction and construction management; operations and maintenance; information technology; and decommissioning and closure services. URS provides services for power, infrastructure, industrial, oil and gas, and federal projects and programs. Headquartered in San Francisco, URS Corporation has more than 57,000 employees in a network of offices in nearly 50 countries (www.urs.com).
We are seeking a Cell Phone and HHID Administrator for our Germantown, MD office.
Responsibilities:
Cell Phone and HHID Administrator is responsible for processing and maintaining all issues with cell phones. Ordering new phones, processing A P Invoices, filing, data entry. Must be knowledgeable of Technical Support and Smart Phones.
Order new and replacement cell phones, HHID, and air cards.
Coordinate support for troubleshooting cell phone, HHID, and air cards with all issues.
Handle all phone connects new and current service. Transfer of devices and numbers.
Port numbers from one carrier to another as needed.
Handle all customer service and technical support to fix any cellular issues.
Immediately Order and distribute all approved cell phone, HHID, air cards, and accessories.
Works with vendors to determine equipment needs and cost effective calling plans.
Coordinates the set up of E-Mail and applications on all cellular devices that require it.
Process and coordinate the cell phone invoices regarding cell phones and accessories monthly
Validate on a Monthly Basis Active and Inactive Cell Phones and Accessories.
Develop and keep current phone list to ensure correct contact information on each cellular device.
Verify bills and make sure the plans are correct giving the company the best savings per billing cycle and eliminate rogue cell phone plans.
Attend monthly and weekly meetings as required.
Meet quarterly with vendors for updates on new equipment, accessories and cell phone plans.
On an quarterly basis, validate Land Line phones are Active or Inactive and coordinate cancelling Inactive Land Line services.
Respond to Emergent Requirements and Emergent Personnel HHID needs for new or replacement phones and repairs.
Perform other duties as assigned.
FSHQ EOE M/F/D/V
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