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| Job Ref: | 12464 |
| Employer: |
Tesla Motors. |
| City: | Copenhagen |
| Country: | Denmark |
| Type of Employment: | Full Time |
| Job Description: |
Tesla Motors have a Sales and Service location to support our all-electric Tesla Roadster and future Tesla Motors pure electric cars. The mission of Tesla Motors is to provide our members with quality service. Tesla Motors is looking for experienced Service Controller to work on one of the most progressive vehicles in the world. This position is customer facing, so personality and technical ability go hand in hand. Excellent Oral and Written communication required. If you are interested in influencing a positive customer experience, we are interested in speaking with you. We are looking for self-motivated team players with a positive attitude! We seek individuals who value customer satisfaction. The service controller is a key contributor in the Tesla experience. The Service Controller will provide communication to our customers on maintenance and repair needs that are identified during service. He / She will manage the Store Service Operations as well as providing active technical support in the store. It is a hands-on management role. Typical Duties: Manage shop team, parts operations and scheduling Performs Service Writing and counsel Manages warranty and cost savings Performs Master Technician work in the inspection, repair, and service of Tesla electric vehicles. Operate a variety of hand, power, and shop tools Perform equipment inspections, adjustments and maintenance Maintain records of time, materials and work performed Order shop supplies Perform other related duties as assigned Knowledge of: Methods, techniques, parts, tools and materials used in the maintenance and repair of vehicles including testing, diagnosis, HVAC service, hydraulic, brakes, testing and repair of electronic systems and modules. Operation and maintenance of a wide variety of hand and power tools, shop tools, test equipment. Automotive equipment and servicing methods Extensive skill and experience using scan tools, following diagnostics and operating scopes/DVOM equipment Chemicals and lubricants used in automotive servicing Skills: Ability to follow oral and written instructions Establish and maintain cooperative working relationships with those contacted in the course of work, including the public. Perform daily record keeping and reporting Effectively handle multiple priorities, organize workload, and meet deadlines Work in a team-based environment and achieve common goals Maintain and perform top level professional integrity and appearance as an automotive technician Education and Experience: 2 - 5 years of Service Management experience at a Franchised Dealer 2- 5 years of Service Writing experience. Graduation from high school or equivalent and an Associate Degree in Automotive Technology from an accredited institution or equivalent experience 3-5 yrs experience in a dealership environment. English language fluency. Additional languages are also welcome. ASE certifications A1-A8 Hybrid Experience a Bonus Factory Trained Master Status / OEM Training Certification to repair A/C systems and handle refrigerant Valid driver's license, also for trailer hauling and insurance required |
| Post Date: | 07/18/2013 |
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