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| Job Ref: | 36402 |
| Employer: |
Whole Foods. |
| City: | Bellevue |
| State/Province: | WA |
| Country: | United States |
| Type of Employment: | Full Time |
| Job Description: |
Join us as we expand our venue and team at the Allegro Coffee, Juice and now Beer/Wine Bar at Whole Foods Westlake Store in Seattle, WA!! Allegro Coffee Company was founded in Boulder, Colorado 1977, with the simple goal to bring you the best coffees in the world. In the decades since, we have merged with Whole Foods Market, moved our offices to a larger facility in the outskirts of nearby Denver, and expanded our product to include a range of offerings sourced from around the globe —all with an emphasis on organic, traceable and sustainable ingredients. Through all this growth and change, our initial goal has remained the same: from coffee beans to tea leaves, herbs, botanicals, spices—we passionately and continually source the best ingredients the world has to offer. Our commitment to excellence has distinguished our company for over 30 years. We start by sourcing exceptional ingredients, then form positive partnerships with our growers, while promoting an active role in environmental stewardship and community involvement. In addition to the responsibilities listed below, you will provide exceptional service to customers seated within the bar and check identification of customers to verify age requirements for alcohol consumption. SUMMARY: Responsible for sharing Allegros incredible coffee and other products with customers through day to day operation of Allegro Cafe within Whole Foods Market. Works with other team members to create a welcoming environment serving as a gathering place that consistently delivers the highest quality coffee, tea, juices and other beverages with unparalleled customer service. Includes daily brewing, espresso machine operation, juice bar drink preparation (if applicable), cash register operation, retail store upkeep, and sales of Allegro coffee. Supervises all Cafe Team Members and manages store safety and security in the absence of the Cafe Team Leader. DUTIES: 1. Performs all duties of a Cafe Team member, as communicated by the Cafe Team Leader, including providing excellent customer service, drink preparation, cash register operation, and equipment cleaning & maintenance. 2. Assists Team Leader in monitoring daily sales and profits and manages daily operations that support continuous improvement. 3. Controls team member labor by coordinating shift positions and shift changes in the absence of the Team Leader. 4. Monitors and maintains sanitation and cleaning checklists of caf and equipment. 5. Maintains inventory levels, orders and receives coffee, milk, and other bar supplies under the supervision of the Cafe Team Leader. 6. Resolves customer complaints regarding service and product standards. 7. Consistently communicates and models Allegro/WFM vision and goals to both customers and Cafe Team Members. 8. Motivates and advises team members to attain performance objectives outlined by the Cafe Team Leader. 9. Communicates team member performance, sales goals, and day to day operations issues to Cafe Team Leader. 10. Observes workers and customers to ensure compliance with relevant regularity rules and standards, including: OSHA, Department of Labor, Health and Sanitation, FDA, Department of Agriculture, Weights and Measures, Americans with Disabilities Act (ADA) and H.A.A.C.C.P Guidelines. REQUIREMENTS: 1. Previous experience in a supervisory position. 2. Have a passion and knowledge for coffee/tea and related products and equipment. 3. Exceptional customer service skills 4. Outgoing and engaging personality with the ability to create excitement around our products and to motivate a team. 5. Good organizational skills with the ability to multitask and work independently or in teams. 6. High standards of excellence and the ability to work to high quality and customer service standards. 7. Excellent written and verbal communication skills. 8. Working knowledge of MS Word and Excel. 9. Previous caf experience preferred but not required. 10. Ability to perform physical requirements of position. If you are passionate about selling an exceptional product and understand key attributes of retail execution and customer service, please apply today. EOE |
| Post Date: | 07/19/2013 |
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