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| Job Ref: | 87138BR |
| Employer: |
Earth Tech Inc.. |
| City: | Washington |
| State/Province: | DC |
| Country: | United States |
| Type of Employment: | Full Time |
| Industries: | Computer/IT Services |
| Job Description: |
National Area and Transnational IT Operations and Next-Generation Support (NATIONS) Service Desk Analyst The Service Desk (SD) Analyst shall perform Tier 1 and 1.5 services and support to customers to ensure that service levels are achieved. The SD Analyst is responsible for ensuring that customer expectations are met or exceeded. He/She will perform the following: Position Responsibilities :
Position Qualification Requirements : • Must be able to obtain/hold T1 Public Trust "clearances" supported by a Limited Background Investigation • Experienced with LANDesk remote resolution and with using LANDesk to push packages to workstations to complete software installation request • Experience in IT service desk environment • Service Desk Institute (SDI) certification is desired • ITIL Foundation certification What We Offer AECOM is a place where you can put your innovative thinking and business skills into high gear and work alongside other highly intelligent and motivated people. It's a place where you can apply your skills to some of the world's most challenging, interesting, and meaningful projects worldwide. It's a place that values the diversity of our areas of practice and our people. It's what makes AECOM a great place to work and grow. AECOM is an Equal Opportunity Employer. |
| Post Date: | 07/22/2013 |
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