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Strategic Account Manager - Higher Education (West Coast) Job Details

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Job Ref:  163042
Employer:  Waste Management.
City:  Los Angeles
State/Province:  CA
Type of Employment:  Full Time
Environmental Categories:  Other
Industries:  Other/Not Classified
Required Education:  Other
Job Description: 
Job Summary

Generates new account revenue utilizing a consultative, strategic approach in the sale of Waste Management solutions to large, complex accounts as assigned. Prospects and closes major accounts to achieve budgeted sales goals. Accesses Senior management of the customer?s organization and develops collaborative win-win partnerships. Develops and implements sound selling strategies that ensure revenue growth at target or greater profitability levels by selling to new customers only.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.


  • Senior, executive level customer relationship management

  • Has in-depth customer-industry experience and insight

  • Represents Waste Management and networks in industry platforms and associations in assigned territory.

  • Establishes and maintains a high level of customer satisfaction. Communicates to and works with the Segment and Area leadership team to resolve unique customer issues.

  • Effectively manages prospects by developing sound marketing plans and maintaining key information in the prospect database.

  • Maintains sales pipeline to achieve business goals.

  • Matches Waste Management services and solutions with the customer?s needs by demonstrating knowledge of customers, their buying criteria, the marketplace, and the competition. Effectively communicates strategies; proactively engages Waste Management team members to effectively execute and exceed customer expectations. ,

  • Effectively uses Waste Management sales productivity software tools (i.e. Sales Force.com, Prospect & Customer Database, Proposal Program, Pricing Tools, etc.).Proposes customer solutions that are compliant with appropriate local, state and federal regulations.

    Supervisory Responsibilities

    This job has no supervisory duties

    Qualifications

    The requirements listed below are representative of the qualifications necessary to perform the job.

    A. Education and Experience

    Required: Bachelors Degree or equivalent experience in Business Administration, Communications, Finance, or similar area of study and 10 or more years of previous applicable experience selling in Education , or a related field. Active membership in industry business associations.


    Preferred: Master's Degree or equivalent experience in Business Administration, Communications, Finance, or similar area of study and 15 or more years of cross-functional experience including, but not limited to, finance, logistics or sales in the Industry or a related field. Active membership in industry business associations.


    This is a field-based position. This position is eligible to participate in sales compensation and recognition programs upon successful completion of sales orientation and/or training programs.

    B. Certificates, Licenses, Registrations or Other Requirements


    None required.


    C. Other Knowledge, Skills or Abilities Required

    Ability to convert customer cancellation requests in order to maintain revenue levels, and/or complex negotiations skills required. General Competencies Include:


    Build Relationships

    Communicate With Impact

    Demonstrate Adaptability

    Demonstrate Integrity and Courage

    Demonstrate Professionalism

    Initiate Action

    Produce Results

    Think Strategically

    Gain Commitment

    Influence and Negotiate

    Manage Work/Time

    Plan and Organize

    Use Ethical Practices

    Problem solving skills

    Proficient with computer and software applications


    Benefits


    At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as Stock Purchase Plan, Company match on 401k plan, and more! Our employees also receive Paid Vacation, Holidays and Personal Days. Please note that benefits may vary by site.
  • 07/30/2013

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