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| Job Ref: | 10893 |
| Employer: |
Tesla Motors. |
| City: | Palo Alto |
| State/Province: | CA |
| Country: | United States |
| Type of Employment: | Full Time |
| Job Description: |
About Tesla Palo Alto, California-based, Tesla Motors uses proprietary technology, world-class design, and state-of-the-art manufacturing processes to create a new generation of highway capable electric vehicles. We utilize an innovative distribution model based on Company-owned sales and service centers. This approach allows us to maintain the highest levels of customer experience and benefit from short customer feedback loops to ensure our customer needs are fulfilled. We believe our operational infrastructure provides us with a competitive advantage compared to traditional automobile manufacturers. The Role Tesla is currently seeking a Desktop Support Technician to join our team in Palo Alto, CA. The IT Services position within the IT Operations team will be on the front lines of Tesla Motors' IT systems support. IT Desktop Technicians will be the face of IT for internal customers. The primary task of this position will be to troubleshoot and resolve endpoint issues, install and support the systems, and assist with the day-to-day operations for Tesla's global IT infrastructure to provide for the growth of Tesla's initiatives. These duties will be performed in compliance with policy guidelines and within timeframes as defined in the team's SLAs and/or project requirements. Responsibilities Provide day-to-day delivery and technical support for end-users of desktop applications, telephones, handheld email devices, printers and computer hardware. % of Time Essential/ Non-Essential Activity 35% E Supports Windows desktop OS. Diagnoses and troubleshoots computer and general network issues. 10% E Provides timely resolution of end user problems 20% E Provide support for field personnel remote communications and connectivity 10% E Basic administration of phone systems 25% N As necessary, performs other duties as required. 100% TOTAL Requirements
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| Post Date: | 07/31/2013 |
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