Select which account you would like to create.

     
Forgot Password
     
     
     

Featured Employers

Audobon

SunPower

Tesla Motors

The Body Shop

Inside Sales Manager Job Details

Actions

  • Apply
  • Print
  • Email a friend
back to search results

Show me jobs like this one

Job Ref:  181509
Employer:  Waste Management.
City:  Lakeville
State/Province:  MN
Type of Employment:  Full Time
Environmental Categories:  Other
Industries:  Other/Not Classified
Required Education:  Other
Job Description: 
Job Summary

The Inside Sales Manager oversees the activities of the Market Area's Inside Sales Team and provides an accomplished level of expertise in the sale of Waste Management services over the telephone to customers resulting in additional revenue. Develops and implements appropriate sales and marketing programs to meet current and future customer needs and provides guidance and direction to Inside Sales Team members.


Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.


  • Maintains and reinforces the corporate sales strategy and design with the Inside Sales Team.


  • Establishes and maintains a high level of customer satisfaction on all sales transactions. Communicates to and works with the Market Area Sales Manager to help resolve unique customer issues.


  • Supervises activities of the Inside Sales Department. Ensures team members meet or exceed sales call activity goals for new sales, lead generation and contact productivity.


  • Forecasts and recruits qualified candidates for available and/or upgraded Inside Sales Team positions.


  • Develops and executes ongoing training that provides both formal training and informal coaching sessions to all Inside Sales Representatives. Encourages feedback and is available to answer questions, provide direction and/or offer assistance when needed. Updates all Inside Sales Representative reference material as appropriate.


  • Participates in training and coaching the Inside Sales staff.


  • Assists in the communication and maintenance of the Market Area's pricing and service strategies.


  • Sets up and maintains accurate customer records for all customer interactions. This includes prospect data, contracts, orders and service machine documentation.


    Supervisory Responsibilities

    This position involves the direct supervision of 26 full-time employees.




    The requirements listed below are representative of the qualifications necessary to perform the job.


    A. Education and Experience


    Required: Bachelor's degree from an accredited college/university or 3-years business-to-business sales management, plus 3-years in direct business-to-business sales.


    Preferred: Bachelor's degree in Sales/Marketing plus 1-year inside sales and 3 years business-to-business sales team management.


    This is a management position. Placement into or advancement to this position is dependent upon individual performance, local market conditions and/or Market Area requirements. This position is eligible to participate in sales compensation and recognition programs upon successful completion of training prerequisites and Market Area management approval.


    B. Certificates, Licenses, Registrations or Other Requirements


    None required.


    C. Other Knowledge, Skills or Abilities Required

    General Competencies Include:


    Build Relationships

    Communicate With Impact

    Demonstrate Adaptability

    Demonstrate Integrity and Courage

    Demonstrate Professionalism

    Demonstrate Leadership/Coaching

    Initiate Action

    Produce Results

    Think Strategically

    Focus On Customers

    Gain Commitment

    Influence and Negotiate

    Leverage Diversity

    Manage Work/Time

    Plan and Organize

    Use Ethical Practices


    Benefits


    At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as Stock Purchase Plan, Company match on 401k plan and more! Our employees also receive Paid Vacation, Holidays and Personal Days. Please note that benefits may vary by site.
  • 08/02/2013

    Popular Locations: California | Los Angeles | Seattle | New York | San Francisco | Florida | Chicago | Boston | North Carolina | Virginia

    Popular Job Titles: Analyst | Administrative Assistant | Program Manager | Billing Clerk | Business Development Manager | Data Entry Supervisor | Environmental Compliance Auditor


    Home    About Us    Job Search    Employer Area    Contact Us    Terms of Use    Privacy Policy    Community Forum

    Copyright © eco.ORG 2010 Job Board Software. Healthcare Jobs.