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Senior Billing Manager - Consolidated Billing Center Job Details

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Job Ref:  188712
Employer:  Waste Management.
City:  Windsor
State/Province:  CT
Type of Employment:  Full Time
Environmental Categories:  Other
Industries:  Other/Not Classified
Required Education:  Other
Job Description: 
Job Summary

Manages employees and activities of the billing functions. Responsible for managing customer revenue base of approximately $1B-$2B in annual revenue.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

  • Manages the planning and direction of billing activities, including the maintenance of the ledger accounts and financial statements.

  • Prepares and maintains account records and billing data, and organizes and schedules all necessary resources required to accomplish activities.

  • Oversees the efficient operation and cost-effectiveness of operating systems and programs.

  • Monitors Billing work processes, procedures and expenses, and establishes programs which drive team performance toward departmental and organizational goals.

  • Provides support to all Area operations and accounting departments to answer billing related issues.

  • Works with all sales functions, including Public Sector to respond to RFP?s insuring customer needs are met.

  • Responsible for insuring all billing-related SOX controls are in place and effective.

  • Oversees personnel needs of the department including selecting, coaching, and training employees and evaluating employee performance. Provides input into termination, compensation, and promotion decisions.

  • Supervisory Responsibilities

    The highest level of supervisory skills required in this job is the management of supervisory employees and clerks. This may include:

  • Direct supervision of 1-2 supervisors and managers

  • Direct and/or indirect supervision of 10-25 full-time billing clerks

  • Qualifications

    The requirements listed below are representative of the qualifications necessary to perform the job.

    A. Education and Experience

    Required: Bachelor?s Degree, or equivalent experience, in Accounting, Business Administration or similar area of study, and seven years previous experience. Two years in a supervisory role.

    Preferred: Bachelor?s Degree Accounting, Business Administration or similar area of study, and seven years previous experience in a progressively responsible billing role that includes staff management.

    B. Certificates, Licenses, Registrations or Other Requirements

    None required.

    C. Other Knowledge, Skills or Abilities Required

    None required.

    Work Environment

    Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

  • Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc) most of the work day;

  • Required to exert physical effort in handling objects less than 30 pounds rarely;

  • Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc) rarely;

  • Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely;

  • Normal setting for this job is: office setting.

  • Benefits

    At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as Stock Purchase Plan, Company match on 401k plan, and more! Our employees also receive Paid Vacation, Holidays and Personal Days. Please note that benefits may vary by site.


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