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Waste Management. |
|Type of Employment:||Full Time|
Responsible for supporting Enterprise WFM Resource Scheduling function ensuring appropriate agent availability to meet service level standards.
Works directly with supervisors and agents in multiple call centers to assign and adjust agent schedules (shift, breaks, lunches, coaching etc) as necessary.
Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.
This job does not have any supervisory responsibilities.
The requirements listed below are representative of the qualifications necessary to perform the job.
A. Education and Experience
B. Certificates, Licenses, Registrations or Other Requirements
C. Other Knowledge, Skills or Abilities Required
At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as Stock Purchase Plan, Company match on 401k plan, and more! Our employees also receive Paid Vacation, Holidays and Personal Days. Please note that benefits may vary by site.