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IT Business Analyst IV Job Details

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Job Ref:  198776
Employer:  Waste Management.
City:  Windsor
State/Province:  CT
Type of Employment:  Full Time
Environmental Categories:  Other
Industries:  Other/Not Classified
Required Education:  Other
Job Description: 
Job Summary

Act as an Information Technology Business Analyst IV, you will conduct business process analysis, identify improvement opportunities, and work closely with business customers and IT leadership to define project scope, timeline and plan. You will be the primary contact for your project and assigned tasks and expected to drive business solutions and champion change.

II. Duties and Responsibilities include the following. To perform this job successfully, an individual must be able to perform each duty satisfactorily. Individuals may be asked to perform one or more of the following roles.

Business Analyst related functions

Gain deep understanding of current business processes and requirements

Communicate and coordinate with users to determine and document business and user requirements, process flow definitions, and functional specifications and functional design

Act as a liaison between technical staff and business owners

Assist project team with gaining business user acceptance

Responsible for document repositories, maintenance and updates of project documentation library

Mentor and assist in development of business analyst peers

Project Management related functions

Understand WMSBS's project methodology and deliverable structure for IT projects



Manage risks, issues, and the change control process

Identify and engage key stakeholders

Facilitate meetings and communicate key decisions

Communicate effectively to various stakeholders through status reports and other methods

Review project progress and evaluate results for accuracy and efficiency

Drive business transformation - change the current state into a more effective and efficient future state aligned to goals and objectives

Adoption & Business Value Realization functions

Develop adoption plans

Develop metrics to track the success of the projects

Act as a liaison between the learning and development group and the project stake holders

Track adoption metrics and work with the learning and development group and senior leadership to address adoption issues.

IV. Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job.

A. Education and Experience

Required: Bachelor's Degree in Computer Science, MIS, Business Administration or similar area of study and and at least 8 years of related experience."

Preferred: MBA and at least 8 years of related experience.

B. Certificates, Licenses, Registrations or Other Requirements

Required: none

Preferred: Certificate of Competency, Business Analyst (CCBA), Certified Business Analyst Professional (CBAP), and/or Certified Scrum Master (CSM)

C. Other Knowledge, Skills or Abilities Required

None Required

D. Other Knowledge, Skills or Abilities that Contribute to Success

Your ability to learn new concepts, apply analytical thinking, multitask and prioritize your projects will be essential

Strong interpersonal, communication, and leadership skills are most desirable

V. Work Environment and Essential Functions

Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. [Note: the following is defaulted for an office setting position]

Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc) most of the work day

Required to exert physical effort in handling objects less than 30 pounds rarely

Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc) rarely

Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely

Normal setting for this job is: office setting


At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as Stock Purchase Plan, Company match on 401k plan and more! Our employees also receive Paid Vacation, Holidays and Personal Days. Please note that benefits may vary by site.


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