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IT Business Analyst Job Details

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Job Ref:  588015406
Employer:  The Body Shop.
City:  London
Country:  United Kingdom
Type of Employment:  Full Time
Industries:  Computer/IT Services
Job Description: 
Part of the L'Oréal group, The Body Shop International is a natural and ethical beauty brand, with 3050 stores in 66 markets around the world, operating through a multi-channel retail strategy, including stand-alone stores, global travel retail locations and e-commerce sites.

Purpose of role:
Manage and undertake Business, Functional and Technical Analysis for both development and support projects and activities.
Role Definitions

Key Job Accountabilities:
  • Undertake analysis and definition of projects to enhance and deliver new features and functionality to meet agreed business requirements in timely manner, to budget and without compromising quality
  • Design and implement new or enhanced operational processes to meet business objectives and improve efficiency to minimise the risk of disruption to availability
  • Provide technical expertise to internal and external teams on operational technologies
  • Support the business in the creation of Business Cases and Change Requests to continually improve the functionality, performance, and reliability of our for Digital Systems.
  • Create Functional Specifications
  • Assist with testing, liaise with external testing partners where appropriate.
  • Produce and disseminate KPI reports to manage IT issues and provide status updates to business partners and IT peers

Experience Required:
  • Strong interpersonal skills with persuasive and assertive approach
  • Strong written and verbal presentations skills
  • Competant in either E-Commerce, CRM or Loyalty systems
  • Ability to resolve problems with a resilient disposition

  • Educated to degree level or equivalent

What we can offer:

  • A passion driven environment where you will share challenges, achievements and innovations with your peers and manager
  • A tailor-made integration plan to set you for success and an on-going focus on your performance and development
  • Competitive salary and benefits package


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