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Collector (168917)
Waste Management. Phoenix
Job SummaryResearches account activity and resolves past due accounts through extensive contact with customers. Essential Duties and ResponsibilitiesTo perform this job successfully, an individual must be able to satisfactorily perform a variety of duties associated with improving cash flow and minimizing bad debt write-offs.Initiates telephone and/or email contact with internal...
Date posted: 05/23/2013 .
Collector - French Bilingual (173321)
Waste Management. Phoenix
Job SummaryResearches account activity and resolves past due accounts through extensive contact with customers. Essential Duties and ResponsibilitiesTo perform this job successfully, an individual must be able to satisfactorily perform a variety of duties associated with improving cash flow and minimizing bad debt write-offs.Initiates telephone and/or email contact with internal...
Date posted: 05/23/2013 .
Billing Clerk I (169204)
Waste Management. Phoenix
Job SummaryEntry level position in the consolidated billing center is responsible for compiling data and preparing company invoices and bills.Essential Duties and Responsibilities include the following:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. Processes and generates...
Date posted: 05/23/2013 .
Set Up Agent - SWSS (171484)
Waste Management. Phoenix
Job SummaryEnters account data into the computer in an efficient and accurate fashion.Essential Duties and ResponsibilitiesTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. Enters account data from the more complex vouchers into the computer, with a...
Date posted: 05/23/2013 .
Director - Customer Experience, Workforce Operations (174724)
Waste Management. Phoenix
Job SummaryDirects the development, implementation, and execution of national contact center operations strategies designed to enhance overall customer and employee engagement. Essential Duties and ResponsibilitiesTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. Volume forecasting by skill/call...
Date posted: 05/23/2013 .
Bilingual Customer Service Representative I (172635)
Waste Management. Phoenix
Job SummaryThe Customer Service Representative position receives and processes service and sales calls from residential customers and serves as the end-to-end point of contact for these customers. The Customer Service Representative (hereinafter, CSR) is responsible for closing new customer sales utilizing a consultative selling approach. They are responsible for maintaining...
Date posted: 05/23/2013 .
Customer Service Representative I (172084)
Waste Management. Phoenix
Job SummaryThe Customer Service Representative position receives and processes service and sales calls from residential customers and serves as the end-to-end point of contact for these customers. The Customer Service Representative (hereinafter, CSR) is responsible for closing new customer sales utilizing a consultative selling approach. They are responsible for maintaining...
Date posted: 05/23/2013 .
Part-Time Customer Service Representative I (172636)
Waste Management. Phoenix
Job SummaryThe Customer Service Representative position receives and processes service and sales calls from residential customers and serves as the end-to-end point of contact for these customers. The Customer Service Representative (hereinafter, CSR) is responsible for closing new customer sales utilizing a consultative selling approach. They are responsible for maintaining...
Date posted: 05/23/2013 .
Call Center Technology (CCT) Development Analyst (173566)
Waste Management. Phoenix
Job Summary:In this role, you will be responsible for working with Technical and Business teams to support contact center applications using a proactive support model. Under general supervision, provides technical expertise in design, development, coding, testing, and debugging new software or significant enhancements to Call Center technologies utilizing .NET, VB.NET,...
Date posted: 05/23/2013 .
Business Solutions Analyst III (172433)
Waste Management. Phoenix
Job SummaryRecognized across the organization for business expertise and sought as a resource for resolution of unique or complex business problem and the development of solutions for new business opportunities. The Business Solutions Analyst III provides the high level of business expertise while conducting complex business process analyses, needs assessments,...
Date posted: 05/23/2013 .
